Deep dive into our unique processes, natural herbs, and Ayurvedic formulations.
Hair Care
Hair Oil
Hair Cleanser
Hair Conditioner
Orders & Shipping
We are writting FAQs for you...!
How do I place order?
Thankyou for choosing Mevana. You can buy our products by following steps – Step 1 -> Take the Quiz. Step 2 -> Receive Analysis and view your profile. Step 3 -> Get personalized recommendations. Step 4 -> Place your Order.
What should I do if my order doesn't arrive, arrives damaged, or if items are missing?
We understand the importance of receiving your order in perfect condition and will swiftly address any concerns to ensure your satisfaction. If you encounter any issues with your order, such as non-delivery, damage, or missing items, please don't hesitate to contact our customer support team immediately. Simply reach out to us via email or phone with your order details. Email –support@mevana.in Phone –
How can I pay for my order?
We've got you covered when it comes to payment options! You can choose from a variety of convenient methods, including all Debit and Credit Cards, Netbanking (for all Indian banks), EMI, UPI, and even Cash On Delivery.
Can I get Mevana products delivered to my city?
Absolutely! Mevana, your go-to destination for personalized online hair care solutions, caters to customers nationwide. We'll deliver your customized Mevana treatment right to your doorstep, wherever you are. So why wait? Experience the best in hair loss treatment with Mevana today!
Can I cancel or edit my order after it's placed?
We'll do our best! You can request edits within 24 hours by emailing us at support@mevana.in or calling us on +91 _______. For cancellations, we'll try within 24 hours unless processing has begun.
How do I contact customer care?
Getting in touch is easy! Simply reach out to our customer care team via email at support@mevana.in or call us on +91 _____. We're here to assist you with any questions or concerns you may have.
When can I expect my order to arrive?
Your Mevana goodies will be at your doorstep within a week from the date you made your purchase. Get ready to receive your personalized hair care solutions right on time!
Do you ship internationally?
Currently, Mevana products are exclusively available within India.
How often do I have to use the oil?
The ideal quantity and frequency of oil application depends on your hair and scalp type. While it is recommended to apply hair oil 2-3 times a week, you may also use it more frequently or simply once a week, based on your personal preference.
For how long should I leave it on?
Hair oil is a leave-on product. The duration to leave it on the scalp and hair may vary from individual to individual. However, a minimum of 2 hours is recommended or you may keep it overnight as well.
Do I need to wash it with shampoo?
It is usually necessary to wash off the oil to remove excess grease, dirt and sweat from the scalp. Washing also helps in cleaning the hair follicles. Washing should be done with a shampoo made with natural ingredients which cleanses without harming the scalp and hair shaft. We recommend washing with MeVana Purify.
Will it cause any scalp irritation?
No, it is unlikely to cause any adverse reaction. However, in extremely rare instances, individuals with sensitivity to specific ingredients may experience scalp irritation, small boils, or itching when using hair oil.
When will I start seeing results?
Results vary from individual to individual depending upon the underlying causative factors. In general, one can experience tangible benefits within 1-2 weeks of using the product. Regular and long term use is recommended for extended benefits.
Does the oil have any harmful chemicals?
No, there are no harmful chemicals used in the oil. It is 100% natural.
Should I warm the oil before application?
There is no need to warm the oil before use. However, if you prefer applying warm oil, then you can take a small amount of the oil in a bowl and keep the bowl in hot water. Do not heat the oil directly.
Do I need to dilute the oil with coconut oil?
No, there is no need to add any other oil to the product. You can use it directly.
How should I apply the oil?
Take sufficient quantity of the oil on your palms. Using your fingertips, start from the scalp and work your way to the hair ends, gently massaging the oil to ensure even coverage. Avoid vigorous rubbing as it may cause damage. Leave it on for at least 2 hours before washing. We recommend washing with MeVana Natural Hair Cleanser.
Are there any storage instructions for the oil?
Store in a cool and dry place at room temperature, away from direct sunlight. Do not refrigerate. In case the oil freezes during winter, warm it by taking a small amount of the oil in a bowl and keeping the bowl in hot water. Do not heat the oil directly. Shake well before use.
How often do I have to use the hair cleanser?
The ideal usage frequency of MeVana Purify is different for everyone as it depends on your specific lifestyle. While it is recommended to wash your hair 2-3 times a week, you may also use it more or less frequently, based on your personal preference.
Do I need to use a conditioner after every wash?
If your hair is very frizzy, yes you can use MeVana Preserve Conditioner after every wash, else it can be used once a week. While MeVana Purify is primarily a hair cleanser, MeVana Preserve Conditioner help to protect the hair shaft and revitalize those locks.
Do I need to wash my hair every time I apply MeVana Nourish Oil?
It is recommended to clean the scalp and hair with MeVana Purify post MeVana Nourish oil application to remove excess oil, dirt and sweat. Cleansing also helps to prevent the blocking of micro pores of the scalp.
Will this hair cleanser increase the dryness of my hair?
No, MeVana Purify is made of natural ingredients which generally does not cause dryness. However, if you experience dryness of hair, it is recommended to use MeVana Nourish pre-wash.
Will my hair fall increase when I change my shampoo?
People generally experience an increase in hair fall when they change their shampoo but with time, it gets better. However, MeVana Purify contains natural ingredients, minimizing the chances of hairfall.
Is this hair cleanser 100% herbal?
Yes, MeVana Purify is prepared from 100% natural active ingredients. Even its foaming action is achieved through naturally derived ingredients.
Does it contain SLS?
No, MeVana Purify is made with 100% natural ingredients and is free from harsh chemicals, sulfates, and synthetic additives.
How should I use it?
Apply a small amount of MeVana Purify to wet hair and scalp, and massage it for one to two minutes. Rinse well and reapply, if necessary, until the water runs clear. Follow with MeVana Preserve.
Are there any storage instructions?
Store in a cool and dry place at room temperature, away from direct sunlight.
Does the conditioner have any harmful chemicals?
No, there are no harmful chemicals used in the MeVana Preserve Conditioner. It is free from chemicals, parabens, and petrochemicals. It is 100% natural.
Does it contain silicones?
No, MeVana Preserve Conditioner does not contain silicones.
Does it contain alcohol?
No, MeVana Preserve Conditioner does not contain alcohol.
How to use it?
To use MeVana Preserve Conditioner, first, rinse your freshly cleansed hair. Then, apply the conditioner along the length of your hair. Leave it on for two to three minutes. Finally, rinse well until the water runs clear.
How to store?
It is best to store MeVana Preserve Conditioner in a cool and dry place at room temperature, away from direct sunlight. Remember to shake the bottle well before using it.
How often do I have to use the conditioner?
We recommend using the conditioner every time you wash your hair with MeVana Purify Shampoo.
Do I need to use it with shampoo?
Yes, it is advisable to use MeVana Preserve Conditioner after shampooing your hair with MeVana Purify Shampoo for best results.
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